But I feel like if I have an issue, SunPower will find somebody else. Solar Energy Equipment Dealers in Austin, TX. Our electric bill is less than it was before we had the panels installed. And with over 35 years of dedicated solar experience, SunPower is the only U.S.-based solar company that’s been around longer than their 25-year warranty. This business is in an industry that may require professional licensing, bonding or registration. Sunrun installation summary The information in this table is based on real installations performed by this company. Then a buddy of my friend's daughter needed some repair with the solar. Price vs return. If SunPower by Sun Solar is part of our network, you'll receive a solar quote from them. But he went with the very first contractor that came out and gave him a bid. When it comes to a lease or loan, the cost of solar is typically lower than your former utility bill, leading to immediate savings. Thus far, I've been very happy going solar. From start to finish the installation process was explained and the work was done as expected. So, we and 2 of our children started to research companies and products. BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles may not be reproduced for sales or promotional purposes. See BBB rating, reviews, complaints, request a quote & more. They showed me the difference between theirs versus somebody else's, and all that was good. We did a really good thing by going in this direction and it doesn't look like electrical energy is gonna get cheaper to produce with fossil fuels anytime soon. They didn't put the panels in the right place. Solar Energy Contractors in Oceanside, CA. We called Jason, and he was very professional, answered all our questions, and it was at the right price point. Thank you, you have successfully subscribed to our newsletter! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. See BBB rating, reviews, complaints, & more. We're averaging $253 a month before and the lease is only 167. Update - SunPower Splits into two companies . Recently, we were out of town in Arizona for four days, so the whole time, the panels were pretty much putting money into our bank account with San Diego Gas and Electric. I agreed with this contract because the Stellar Solar sales representative promised I would be able to have ONE Sunpower monitoring system to verify energy production for both systems. They also offered financing through SunPower Systems with a company called Mosaic that works directly with SunPower. It was amazing that it didn't do anything awful. I got a couple of different bids from different companies, one of which was TECO Electric here in Charlotte, and they are a SunPower dealer and recommended your system. I called Todays Energy Store and told them about it. Our salesman, Marc C******, was professional, helpful and made the whole process as smooth as possible. Copyright © 2020 Consumers Unified LLC. The problem is the credits, it seems really good, because of the bad energy, they’re only paying nine cents per kilowatt hour. One other thing, I wanted to put SunPower solar panels on the camper. November 2019. See BBB rating, reviews, complaints, request a quote & more. Plus, I just got a letter in the mail yesterday from the company that thanked me for choosing them and hoped that we were satisfied. Better Business Bureau… A free inside look at company reviews and salaries posted anonymously by employees. We are in the middle of our second full month. Stellar Solar is an excellent solar provider and I would recommend them to anyone looking to install solar. SunPower had a leasing plan that looked favorable. Original review: Oct. 8, 2020. To begin, we reviewed the positive trends and themes from Sunrun’s various reviews… I talked to a lot of companies with different prices and different products, and SunPower had an excellent solar panel. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We are happy, and wish we hadn’t waited so long to take the leap. My first electricity bill after was probably the lowest that I've seen since I've lived here which has been about eight months. SunPower offers four series of solar panels: SunPower designs its own mounting solutions, compatible with their panels, with an emphasis on superior looks and ease of installation. Rainshadow Solar and SunPower installed a high quality system that has been easy to live with and adds value to our home. If you read Sunpower solar panels review on the internet, you notice SunPower panels do not disappoint consumers in terms of efficiency. I wouldn't have to put the thing back together again if something happens that's beyond my control like the panel shorts itself out because it was poorly designed. Aggregate company reviews for SunPower by Sun Solar. Verengo Solar installation summary The information in this table is based on real installations performed by this company. We're saving money every month. The SunPower Complete Confidence Warranty covers any repairs or replacements your solar power system needs for 25 years. So, when we became financially able to afford it, we did both at the same exact time. You potentially have leaks but it's been certainly long enough now that we didn't have a problem. BBB accredited since 8/5/2014. SunPower has been a great company to work with. Its location on this page may change next time you visit. I'm not a big fan of buying a product that you can never really know until you use it. We highly recommend Rainshadow Solar and SunPower for your solar electric needs in northern Washington. https://www.ethicalcommunity.org/sunpowe-bystellarsolar, International Association of Better Business Bureaus. And it was right there, if not higher. BBB accredited since 3/20/2019. It's 100 watts and I'm probably gonna buy a couple more. I wish I had bought something else." My wife and I are interested in renewable energy and just trying to be a bit more planet-responsible. Semper Solaris sells and installs solar panels from Panasonic, Silfab, and Solaria, as well as offers solar batteries such as the Tesla Powerwall and LG Chem. Helix storage works with commercial solar or independently to maximize energy savings by further reducing energy costs. If you're leasing them, they're not yours and you don't have to worry about it. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. It's nice to know it's there. I'm very happy with SunPower. That’s why SunPower designs all-in-one residential and commercial solar solutions backed by personal customer service and the industry’s most comprehensive warranty. It has been 13 months since I ordered my solar panels. It was a good experience all the way around. I look at it more as an investment. I am very happy with it. A link has directed you to this review. I wanted a cheaper electricity bill and I went with SunPower because they had good reviews compared to a lot of the competition. I've never been more excited to get an electric bill in my life, which is really weird. 356 SunPower reviews. Sunpro Solar reviews and complaints, reviews of the brands of solar panels they sell, their locations and the cost of installations reported to us for 2020. We just got an electric car so we guessed on how much charging we were going to be doing on it to try to come up with a good number, but they were right on the money. I just feel I'm stuck between a rock and a hard place with the fact that I don't know if I have an issue with the actual installer, Todays Energy, or how happy he's gonna be coming out to fix it. I feel that SunPower did the right thing because my energy production may be meeting what the contract says, but it's not the way it should be. If I can get my money back on it, great. I built up credit all through the winter months and here it is November 5th and I have NOT had an electric bill. The panels use Maxeon cells, which have a unique solid copper foundation that provides a robust connection that far outlasts conventional solar cells. They went up on the roof, checked everything, checked the electrical panel, made sure everything was all good to go. The company also covers rust damage. The main thing is you just have realistic expectations. Our electric utility, OPALCO supports net metering, so we now offset 100% of our yearly electric-grid consumption. See BBB rating, reviews, complaints, request a quote & more. Just make sure you're dealing with real numbers and know where the money comes from, especially these guys that are going to sell you this 20-year or 30-year loan, and it's only a couple of bucks a month and it's super cheap, but you're paying a lot more for it than you really need to. As you evaluate overall solar panel quality, there are four key metrics that you should consider: efficiency, performance, warranties, and price. If you're concerned about the environment, this is one way to go green without going to use batteries in the middle of the night to go to the bathroom and you can still run your air conditioner. It was kind of silly to put solar up then have to replace your roof two years later. Complete Solar installation summary The information in this table is based on real installations performed by this company. So, I financed the whole thing. This has been an exceptionally warm summer for New England and our air conditioners were on most of the time. SunPower had a leasing plan that looked favorable. The guy said they would fix it and that SunPower took that money out of my account. And November is looking right around the same track, so it's great. They didn't do anything wrong and I don't have any leaks anywhere. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. For more information about reviews on ConsumerAffairs.com please visit our It’s perfect as far as tracking what my offset was. BBB accredited since 3/31/2006. After several months of arguing with representatives, I was told they could not combine the two systems as was promised. My first electric bill was $22. -Crystal ** and the entire Freedom Solar team did excellent (⭐️⭐️⭐️⭐️⭐️) job from start to finish on my installation. I decided to buy SunPower vs leasing elsewhere as SunPower was the best deal for for buying. Company details In business for 11 years (Better Business Bureau). As a matter of policy, BBB does not endorse any product, service or business. How do I know I can trust these reviews about SunPower? According to testing, SunPower’s panels deliver 44 percent more energy per … So, it was nice that a manufacturer is as involved as they are to be able to send out stuff to you and thanking you for choosing them. Summary of solar installations performed and cities serviced. Still a tiny bit of credit left to help with this unusually warm end of summer. All Rights Reserved. In 2019 Rainshadow Solar installed 28-SunPower 360w modules with micro-inverters, Invisimount racking and monitoring including permits, electrical panel, meter bases, controllers, and wiring. It’s perfect. He and the project manager, Whitney, and the head installer, all set up a time to come to the house to do a site survey. All in all, anyone who wants to go solar should do research. So, we'll see nine months from now when we get our balance statement from the electric company how it all works. It started off with just reaching out to their office. We'll find out how it handles that. BBB is here to help. She was more in it for the planet part of it. I just looked at my national grid statement and once again, we paid nothing for our electricity for over a year now except for the lease. SunPower guarantees your panels will not lose more than 8% of their original power output in that 25-year period, which ensures your solar energy system stays efficient and produces the power your home needs. I talked with one of their guys who set me up with a phone meeting with their head salesperson named Joe, and he was fantastic. It was one of the best decisions of our life. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Clear All. The data is compiled by Lawrence Berkeley National Laboratory and … So, we didn't have any hiccups at all with everything from start to finish. Altogether, a 6-kilowatt system from SunPower can cost between $30,000 and $60,000 before incentives. I reached out to Todays Energy, ‘cause they make a solar panel that can either put on a camper or can have a mount for it. We invested in a solar energy system for our home because of environmental and utility cost benefits. I have made numerous attempts to resolve this issue with their sales representative and technical support but have been repeatedly ignored. SunPower offers a full line of solar residential and commercial solutions to help you receive the maximum benefit of renewable energy. My payoff period on this thing is going to be six or seven years. The price wasn’t the best, but it was feasible... I’m happy with the number of watts I’m getting. They all have black edges and I have a very dark gray roof, so they all blend together. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Our content is intended to be used for general information purposes only. He already had a schematic of my house. I contacted a bunch of different dealers, had them come out and give me quotes. The data is compiled by Lawrence Berkeley National Laboratory and … SunPower is the premier system and I have neighbors with Tesla, Sunrun, and other providers and non of their systems even come close to quality and warranty of SunPower. It's like a set it and forget it kind of a thing. We decided to go solar to save money and for the environment. I had them come out and their proposal, warranty, and the actual panels themselves seemed better than the competitor that I was getting ready to go. Additionally, we took advantage of the 30% Federal tax credit for solar. Then, if you are going to replace your roof, it's better to do it all at once with one company because they warranty the entire thing versus having to go with separate companies. They were phenomenal. SunPower Reviews. Plus the sales team and installer they put me in touch with - DMV (Dan Vitro) was the best! The installation of the roof took four days, then the solar panels were put on three weeks later and that took one day. Many conventional solar panels experience a 19% loss of production over 25 years, so SunPower's guarantee lets you keep your energy production as efficient as possible. Updated Aug 29, 2020. Sullivan Solar Power installation summary The information in this table is based on real installations performed by this company. We were paying at 400 month for electric and our system only cost us 300 month (already saving $100 month) for several years, then literally $0 per month thereafter. Sunpower ranks 289 of 762 in Utility category. I ended up getting a Renogy and it's working good. So, I told her if we can make the numbers make sense then, of course, I'm in. We had unrealistic things sold to us by other solar companies, like payoff period. This business offers solar energy system design, installation, and financing services. Solar Energy Products in Anaheim, CA. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. SunPower solar energy company offers excellent and comprehensive solar products and services to its customers with state-of-the-art solar cells and panels backed by one of the best warranties in the industry. Great job!! He said to ensure that, they would send me a check for $6,700. BBB reports on known marketplace practices. Solar Energy Equipment Dealers in Waipahu, HI. That was the only concern I have when you start putting bolts into the roof of a house. Enjoy reading our tips and recommendations. I'm more of a numbers guy. After the contract was paid and the panels were installed, the monitoring system failed to work. 347 SunPower reviews. Then after the system had been running for just a little while, somebody in a managerial position from SunPower reached out to me and said that Todays Energy Store, the installer, did the calculations wrong of what was gonna be provided and with the energy that I would be getting. That's my hope. It has been great. The electricity production exceeded their estimates. The company offers competitive lease and loan products, its solar panels are guaranteed to not lose more than 8% DC power production over 25 years. FAQ. So far, the panels are still all attached to our roof despite some extreme rainstorms that we've had over the last couple of months. This winter, we're due for some serious snow. January, I was all set to go her if we can make the numbers sense., OPALCO supports net metering, so we now offset 100 % of our children started to research and... Were on most of my friend 's daughter needed some repair with the solar panels in the of... 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