Repair/Support

With our tradition of excellence spanning 37 years, Conference Systems service division is uniquely positioned to support any level of service you may require. We are experts in the repair and maintenance of conference equipment, with a fluid back end to ensure your equipment is repaired expeditiously. As well, we are pleased to offer a full range of warranty and support services, including annual service/maintenance agreements to ensure that you are fully protected for the life of your equipment.

Our services include:

Warranty Repair
For new product warranty repairs for our line of products please follow Merchandise Authorization Request link blow and submit your RMA request

Out-of-Warranty Repair
If your product is out of warranty, please click on the Merchandise Authorization Request link below and submit your RMA request; repair charges will include return shipping and handling

Extended Warranty
Please contact your sales representative for a quotation to extend your factory warranty for up to 5 years

On-Site Service & Support
Conference Systems provides factory-trained personnel to provide engineering or operational support; for a quotation please send your request to This email address is being protected from spambots. You need JavaScript enabled to view it.

Annual Service/Maintenance
Conference Systems provides service/maintenance agreements tailored to your specific needs and location; please contact This email address is being protected from spambots. You need JavaScript enabled to view it. for a quotation

Help Desk
Conference Systems provides our customers with guidance and troubleshooting support for our line products and rental services; contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at 301-591-9904 during business hours – Monday through Friday, 9am to 4pm Eastern Time.

In-Shop Service and Repair
Please follow the Return Merchandise link below and submit the completed RMA form; by return email you will be given shipping instructions; minimum charge for any non- repaired items will be the cost for return shipping only


Fill out our Return Merchandise Authorization (RMA) Request

Conference Systems is a division of PSAV. PSAV is the preferred audiovisual rental and staging partner for major hotel brands, conferences/conventions, hospitality management companies, as well as various independent customers and clientele throughout the world.

COPYRIGHT © Conference Systems 2015

Conference Systems
20405 Seneca Meadows Parkway
Germantown, MD 20876

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